Cancellation Policy

Effective Date: November 22, 2023

Thank you for entrusting SPProject-QFS with your website and software development requirements. Our commitment is to deliver exceptional services, recognizing that circumstances may necessitate the cancellation of a project or service. This Cancellation Policy elucidates the terms and conditions associated with cancellations.

1. Cancellation Window:

Clients may request a cancellation of services within 7 days from the date of initiating the service agreement or project. Cancellation requests received after this period may be subject to additional terms and conditions.

2. Cancellation Procedure:

To initiate a cancellation, clients must submit a formal written request to support@spproject-qfs.com. The request should include:

a. Full Name
b. Contact Information
c. Project or Service Details
d. Reason for Cancellation

Our team will acknowledge the receipt of the cancellation request and provide further instructions on the cancellation process.

3. Cancellation Charges:

Cancellation charges may apply based on the stage of the project or service and the resources invested. Clients will be informed of any applicable charges in response to their cancellation request.

4. Refund in Case of Cancellation:

If a cancellation request is made within the stipulated cancellation window and meets eligibility criteria, SP Project-QFS will process a refund as per our Refund Policy. Refer to the Refund Policy for more details.

5. Non-Cancellable Items:

Certain products or services may be classified as non-cancellable. Clients will be informed of such designations before finalizing the purchase.

6. Changes to this Cancellation Policy:

QFS Technologies reserves the right to modify or update this Cancellation Policy at any time. Clients will be notified of any changes, and the revised policy will be effective immediately upon publication on our official website.

For questions or concerns regarding our cancellation policy, please contact us at:

  • support@spproject-qfs.com

Thank you for your understanding and cooperation.